Work Experiences
Spearheaded the ZNotes Community Team, leading a global cohort of 30+ volunteer interns. Drove engagement across key channels, overseeing the ZNotes newsletter (200,000+ subscribers), Discord server (45,000+ members), and social media platform (3,000+ followers). Collaborated directly with the founder to fuel explosive community growth, achieving a 160% surge in under 12 months.
Mastered agile project management methodologies, with a deep dive into Scrum development. Contributed to a Scrum team delivering solutions for an international client. Leveraged RFID technology to encode EPCs and ensure compliance with GS1 standards. Worked hand-on with Microsoft Azure cloud architecture, Managing data storage, virtual machines, and other cloud services.
Developed machine learning-driven transcript generation and natural language processing systems to extract key insights from large bodies of text. Built an AI-powered knowledge ecosystem to enhance learning and tutoring experiences. Researched cutting-edge AI advancements to stay ahead of trends and address emerging challenges in the rapidly evolving AI landscape.
Oversaw the health and well-being of the Discord community, planning and executing live events, managing collaborations, and enforcing community guidelines to enhance the student experience. Resolved over 1,600 student queries, both academic and non-academic, driving meaningful engagement and support.
Developed responsive UIs and back-ends for a live cloud-based CRM/ERP application, utilising HTML5, Bootstrap CSS, PHP, and mySQL. Ensured seamless user experiences and efficient data management across the platform.